Services & terms

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• Reservations and rental conditions


To book an apartment we need a deposit of 30% of the total amount. We never don’t give back the deposit. We don’t accept Group booking. We accept Little pets (before asking Direction). Our prices are all inclusive: the charges of water, gas, electricity, cleaning (if they are not request) and wifi are included.
Our stays are one week, two weeks, one month; from saturday to saturday or from Sunday to Sunday.

Welcome to Casa Delfino:
We let You a clean apartment that is provided with linen for the number of people already booked; please tell any damages or faults the reception. We need the documents of every guest, who stays in Casa Delfino; in order to fill in the form for the Authority. You can pay Your stay in our office, that is in via dei garofani 13 (on the corner). You can pay by cash, or with PAGOBANCOMAT.

• The rules of Casa Delfino

The apartment is delivered clean and equipped with crockery and linen for the number of people booked. If the number of people is higher than the booked one will be charged a daily extra of € 30 per adult and € 15 per child. Each family unit must complete a notification form certifying their stay. The rent of the apartment must be paid on arrival in our reception office located on site. For any information or communications, please contact our office. Please be careful so that children do not dirty walls, chairs or other with felt-tip pens or ballpoint pens or other means. Please report any breakage of dishes (glasses, dishes, etc …) or appliances (refrigerators, cooktops, etc …): any damage must be compensated. We accept small pets.

• Cleaning

 

For weekly or fortnightly stays the final cleaning is to be considered included in the price, for monthly stays the final cleaning is to be considered separately. Final cleaning for large two-room apartment: € 50; Final cleaning for three-room apartment € 70; Final cleaning for small two-room apartment € 35.

Gas and Safety

In every kitchen a gas alarm is installed: if you forget to turn off the stove buttons
or you use white wine to cook, alcohol, ammonia to clean, you hear a sharp whistle and for safety the valve automatically blocks the gas supply. The device must be restarted by us. In addition, each apartment is equipped with a fireproof blanket (in every kitchen – in red envelope) to be used only in case of absolute necessity. It is therefore advised not to open it. If you do not know how to use the washing machine supplied in the apartment, ask the management.

• Arrivals and departures

As for arrivals and departures during the festive and summer periods are to be considered from Saturday to Saturday, or from Sunday to Sunday.On the day of departure, please leave the apartment by 10 am; if the apartment is not immediately occupied by other customers, the time may change.

• Animals

We accept small pets to the imperative and total discretion of the management, upon request.

• General rules of conduct

Please operate the washing machine at full load to avoid unnecessary waste of water and energy The cleaning of the kitchenette (gas stove, refrigerator and sink) is the responsibility of the customer Please use the appropriate vanes for the non-stick pans of wood supplied in each accommodation, to avoid scratching them. We invite our guests to respect the tranquility of all: please do not slam the doors and cause other noises, especially at night. The change of linen is weekly, preferably on Saturdays.

Responsibility

The Management of Casa Delfino is not responsible for theft or any damage that may occur to cars parked in the parking lot of the garden. The parking space for each apartment is available free of charge, but it is not covered and should not be considered secure. The garden is part of Casa Delfino: you can walk on the lawn and sit on chairs and cots made available to customers, but please do not dirty leaving paper, cans or other. Even the games, available to the children guests of our structure, must not be damaged: any damage must be reimbursed. Children during their stay in the garden must be supervised by their parents, to avoid unpleasant incidents.

Arrival and departure times

• Arrivals: between 12:00 and 14:00
• Departures: between 8.00am and 10.00am

Animals

Casa Delfino is not equipped to accommodate pets of any size

Reception and availability

• Morning: 10-12 hours
• Tel Office: 0183 40.42.30
• Mobile: 340 16.75.822

EXTRA

• Cleaning (when not included)
Linen (sheets and towels): € 10 for single bed € 15 for double bed
Contact us for more information!